virtual addresses across the uk with five users per account, secure scanning, mail forwarding and unrivalled customer service!
how it works
. . .it couldn't be simpler!
Each virtual mailbox from expost has a real UK street address that is accepted without question for correspondence with your bank, building society, card issuers, insurance and utility companies, the DVLA, HMRC, Companies House and the Passport Office, or for deliveries by on-line retailers such as Ebay and Amazon. Letters, packets and parcels are delivered to your chosen Mail Centre, where they are identified by your registered User names, sorted and stored in your mailbox. You then use your secure on-line control panel to tell us how and when to scan or physically forward your mail, anywhere in the world.
We really can't make it any more complicated than that. :o)
affordable, fixed, pricing
guaranteed for the lifetime of your account!
Already much cheaper than a numbered PO box from the Royal Mail, our charges are frozen
for as long as you hold a continuous account with us. Two years, ten years or twenty years
from now, you will only ever pay the prices as they are shown in this website on the
day you register. We promise never to charge you more to renew your account,
handle your mail or scan your letters!
daily, weekly, monthly or only on demand
You tell us when, how, and where to forward your mail. Because packets and parcels up to a hefty 20Kg can all be sent as part of our standard service, expost makes an ideal on-line shopping partner, especially if you are abroad. We make no charge to forward your mail, all you ever pay is the onward postage, at cost! Find out more by following the forwarding link at the top of the page.
. . .or scan & view
Have urgent letters scanned and uploaded to your secure, on-line, scan viewer for instant access. If you are constantly travelling, have no fixed point of contact for forwarding, live in a country with an unreliable postal system, or just must have the contents of that important letter today, Scan & View is the perfect solution for you!
always here when you need us
Our regional Mail Centres are open 24 hours, 364 days a year to receive, sign-for and secure your letter post and parcels. Live support is available by telephone and email from 8am to 4pm every weekday, plus Saturdays and Bank Holidays, ( although in practice, there is usually a member of the management team here from 5am! ) so you always have access to our help and advice when you need it.
a brief history
After operating without a break for 12 years as 'The Post House' in Yorkshire, we relocated the business to West Wales in 2011, rebranded and incorporated in February of 2015. In addition to our head office Mail Centre in Pembrokeshire, we have five other locations around the country, giving you a wider choice of virtual addresses for your letter post and parcels.
our aims & statements
Expost is not a fraudster's charter. Having been in business for over 18 years, trading previously as The Post House, we know that, on occasion, people will find a mailbox company on the web, invent a random address without reference to the providers, then use it to afford themselves fraudulent credibility.
If that is your intention, please go elsewhere. Any mail that arrives without a valid account is returned immediately to the sender, by 1st Class Post, marked 'not known at this address'.
We do not condone the unlawful use of our services and will, if such activity is brought to our attention, share information with the relevant authorities and close the account without notice.
your security & privacy
We place the security of your mail and personal data above all other considerations. Your data is held on secure cloud servers and your password is encrypted.
We do NOT store any credit or debit card details and we will never sell or share your personal or financial data with any third party business, organisation or individual.
our service & support
Every one of us strives to deliver a faultless service with friendly, knowledgable and accessible customer support and we promise to address any shortfall in our service with as little inconvenience to you, the customer, as is possible.